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Information Technology Specialist – Job Description. Part 1

Information Technology Specialist - Job Description

Today, everyone knows that the IT industry is one of the most dynamically evolving fields. Due to constant innovations and the development of artificial intelligence, there is a growing demand not only for existing specializations but also for new ones. What IT profession can be quickly mastered? Are there professions not related to coding? We discuss these topics in our article.

The development of the IT field has led to the emergence of dozens of professions, including both technical and non-technical specialties. The IT industry is advancing, dynamically changing, and gradually expanding. So, for the question ‘What to work in IT if you’re not a programmer,’ we’ve prepared a list of key professions that are currently in demand.

Overview of IT Professions: Technical Specialties

A technical IT specialist is involved in computer and digital systems. This includes hardware monitoring, coding, testing, configuring the finished product, and providing support.

Note that the list of duties and level of responsibility may vary depending on the company’s requirements and work experience!

System Administrator

This is a professional who deals with the selection, installation, configuration, and maintenance of computer networks. They set up local networks, monitor office equipment, and handle software updates. It can be an entry-level IT specialty – many system administrators transition to new roles and become developers and DevOps engineers.

Tasks of a System Administrator:

  • Installing software, configuring OS updates
  • Creating and configuring user accounts
  • Selecting and connecting new machines to the local network
  • Ensuring information security
  • Adjusting and repairing all network elements
  • Documentation management
  • Creating, storing, and deleting backups with important data (content or personal information)

Frontend Developer

A professional who creates the user interface for software, websites, or applications.

Frontend developer tasks:

  • Developing the logic and functionality of the product – website or application
  • Working with documentation
  • Designing the architecture of components in multipage products
  • Creating HTML code using CSS
  • Verifying, configuring, and optimizing the performance of all elements

Backend Developer

In contrast to the frontend specialist, a backend developer works on the hidden part of the product. This is a programmer responsible for the proper functioning of the website or application. Their work includes the program-administrative part and the interaction of the IT product with the server for data exchange.

Backend developer tasks:

  • Developing and controlling the functionality of the website or application
  • Configuring interactions with databases
  • Developing and integrating APIs
  • Designing algorithms
  • Verifying the performance of all elements of the IT product

Fullstack Developer

A sought-after IT professional, a Fullstack Developer is a versatile specialist who works on both the ‘cover’ and the content of a product. In other words, they fully develop, configure, and debug the server and client parts of a website or mobile application.

Fullstack developer tasks:

  • Creating a web application or website, including architecture, frontend, and backend
  • Configuring the database
  • Testing and debugging components
  • System Administration
  • Preparing and implementing new modules

DevOps Engineer

This professional possesses extensive knowledge in creating an IT product at all stages, from programming to testing and release. Their responsibilities include synchronizing all development stages and establishing communication between departments.

DevOps engineer tasks:

  • Planning the structure and interaction of all elements of the IT product
  • Choosing an orchestration system
  • Selecting software for code creation
  • Configuring server operation
  • Code testing and review
  • Controlling interconnected development tools
  • CI/CD pipeline (delivery and integration of updates)

Data Analyst

Data Analyst collect, investigate, and interpret data within their field of expertise. This can involve analyzing products, marketing, games, business, etc. Decisions are made and resources are more precisely allocated based on their findings. Managing storage and analytics systems is also part of their responsibilities.

Data Scientist

In contrast to an analyst, a data scientist not only analyzes and structures large datasets but also forecasts the outcomes of various business decisions. Using algorithms, they create efficient tools designed to address business challenges. Their expertise spans areas such as statistical data, programming, and machine learning.

Quality Assurance Engineer

A QA engineer works on identifying errors in an IT product and ensuring its functionality aligns with the specified requirements. Their competence includes code and visual interface checks to improve product quality. QA engineers conduct testing in both manual and automated modes.

Manual QA Engineer manually checks a product’s functionality without using the software. Their task involves simulating the expected user behavior when using the product. They must anticipate and test all possible actions on a website or mobile application.

What does a Quality Assurance Automation Engineer do? They also test the developed product but use additional software to automate routine processes. Often, an Automator creates automatic scripts based on a manual tester’s requests.

Tasks of QA Engineer:

  • Creating test cases
  • Developing automated scripts
  • Testing according to specified scenarios and documenting errors
  • Maintaining documentation based on testing results

Overview of IT Professions: Non-Technical Specialties

When people talk about the low entry barrier in IT, they often refer to non-technical specialties. Although these roles are directly related to information technology, they do not require in-depth programming knowledge.

IT Recruiter

This specialist is responsible for finding candidates for vacant positions. Their task includes hiring professionals who meet the requirements of the employer company. They need to have good knowledge of IT, skillfully use terminology, and conduct interviews to assess the candidate’s technical skills.

HR Manager

The scope of HR specialists is working with company employees. They handle the complete employee lifecycle, including recruitment, selection, training, adaptation, employee motivation, and regular performance evaluations. This represents a non-technical profession in IT, and HR managers may also be involved in organizing educational and corporate events and handling operational matters.

Copywriter

When talking about the simplest IT professions, copywriters are often mentioned. This is because copywriters can specialize in specific tasks and be experts in multiple areas. A copywriter creates original textual content that may include elements such as:

  • Working with website content
  • Technical documentation
  • Marketing materials
  • Advertising and sales texts
  • Social media posts
  • Scriptwriting for advertisements
  • Naming

Product Manager

Who is a product manager? This is a specialist whose tasks include developing a strategy for launching an IT product and improving its features. They study data from advertising campaigns, identify customer needs, monitor sales levels, and plan updates.

Product Manager’s Tasks:

  • Packaging and presenting ideas
  • Competitor research
  • Preparation of IT product specifications
  • Creating a project roadmap
  • Team-wide project oversight
  • Product testing at all stages
  • Working with users to enhance the product

Project Manager

A project manager is involved in organizing the entire product creation process, including efficient communication between the development team and the client. What’s the difference between a Project Manager and a Product Manager? A product specialist manages the product throughout its lifecycle, while a project manager oversees projects to create a finished IT product.

Project Manager’s Tasks:

  • Client communication
  • Planning
  • Organization of all departments’ work
  • Deadline control
  • Risk management

Business Analyst

A specialist who gathers information about business processes, analyzes it, compiles reports, looks for opportunities to optimize and automate processes, and develops technical documents and requirements to enhance products.

Business Analyst’s Tasks:

  • Describing business processes based on specified parameters
  • Identifying weaknesses and proposing improvements
  • Forecasting results based on proposed changes
  • Studying financial reports

Digital Marketer

Who can work in IT without coding skills? A digital marketer is involved in promoting IT products using both offline and online tools. Unlike an internet marketer focusing on online promotion, a digital marketer utilizes various channels to attract the audience. For example, QR codes on products, flyers, magazines, or special codes to enter on the product’s website, SMS messages with links to the site or app download, mobile app advertising, etc. All of these enhance the visibility of the IT product, attract additional traffic, ensure lead generation, and increase the effectiveness of remarketing.

SMM Specialist

Another non-programming IT profession is the Social Media Marketing (SMM) specialist. Their responsibilities include developing a strategy for promoting a brand, product, or service on social media. They interact with subscribers, create original content, attract potential customers, and generate interest in the IT product.

What does an SMM specialist do? They create texts, videos, and images aimed at increasing brand and product recognition, attracting new users, and boosting sales.

This is not an exhaustive list of IT professions, but even this provides a general understanding of the spectrum of specializations that are currently in demand.

Prospects for Development in the IT Field

The IT environment is recognized as the most progressive and rapidly evolving sector, where revolutionary innovations are constantly taking place. Each year, expenditures on information technology continue to rise. According to the annual ‘State of IT’ study conducted by Spiceworks and Aberdeen Strategy & Research, 66% of companies are preparing to increase their IT budgets for the year 2024. Gartner forecast suggests that global IT spending will reach approximately $5.1 trillion in 2024. The International Data Corporation (IDC) predicts that global spending on digital transformation will reach nearly $3.9 trillion by 2027.

As the demand for specialists grows, the unique aspect of working in IT remains the opportunity to be part of an international company, where one can not only enhance skills but also gain invaluable experience for future career growth. The simplest IT professions can be learned through specialized courses.

According to the U.S. Bureau of Labor Statistics (BLS) forecast, the number of IT industry professionals will grow by 15% from 2021 to 2031. This growth rate is much faster than the average for all professions. For example, the projected growth in the number of jobs in web development is 16%, and in cybersecurity, it is 32%.

The increased demand for IT professions is directly linked to the development of artificial intelligence, automation, digital transformation, and cloud technologies.

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