Senior Technical Support Representative

All Open Positions

Requirements:

  • Must have a strong desire to serve and assist people in being successful with our product
  • Must possess critical thinking skills to quickly assist customers in diagnosing problems and offering
    solutions
  • Must have thick skin to sometimes endure impatient customers while assisting them in solving their
    problems
  • Team player who can learn and grow with the opportunity our small and growing organization has to offer
  • Strong understanding of video content creation and live production
  • Experience with MacOS and iOS troubleshooting
  • Experience with and a strong understanding of IP Networking
  • Excellent English comprehension, writing and speaking skills
  • Must have a strong and stable Internet connection

Will be a plus:

  • Experience providing customer support for a technical product
  • Experience with live production or video content creation

We provide:

  • office 2 min away from Arkhitektora beketova metro
  • super friendly colleagues and team leads
  • social package
  • fun English lessons
  • homy atmosphere.

Apply for this position

Email us at [email protected]